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Cancellation and Refund Policy

At Fashion Jewellery 21, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience for you. However, we understand that there might be instances where you need to cancel an order or request a refund. Here is our detailed Cancellation and Refund Policy:

Cancellation Policy

          Order  Cancellation by Customer:

    1. NO Refund and cancellation❌ after order confirmation

    2. To request a cancellation, please contact our customer support team at +91-7795236341

    3. Once the cancellation is approved, you will receive a confirmation message or email.

    1. Order Cancellation  Policy by Fashion Jewellery 21:

        • We reserve the right to cancel orders under the following circumstances:

            • The item is out of stock.

            • Payment is not successfully processed.

            • The delivery address is outside our shipping zones.

        • If we cancel your order, you will receive a full refund to your original payment method.

  • Refund Exchange & Replacement Policy
  • We offer exchange only There is absolutely no refund policy.
  • We currently offer direct exchanges or replacements only for defective or damaged products.

  • Exchanges are applicable under the following conditions:

  • You received a defective or damaged product..

  • An unboxing video is mandatory for any exchange, return, or replacement request within 24 hours of delivery.

  • If you want to exchange for a different product/design, a one-way shipping cost of ₹99 will be applicable.

Contact Us

For any queries or assistance, feel free to reach out to us:

    • Phone: +91-7795236341

Thank you for shopping with Fashion Jewellery 21. Your trust and satisfaction are invaluable to us